City Tours, Airport Transfers, Football Tickets, Tango Shows, Ranch Tours

Terms & Conditions

1. Contract

A booking is accepted and becomes definite from the date BuenosAires54.com has received the Customer’s full payment. It is at this point that a binding contract between BuenosAires54.com and the Customer comes into existence. By submitting deposit and personal information, Customers agree to our Terms and Conditions. The contract is between BuenosAires54.com and the Customer, being all persons named on the booking request (via email or form). The person booking the service, warrants that he/she has full authority on behalf of all the persons whose names appear thereon, and confirms that all such persons are fully aware of and accept these conditions.

2. Payment

To secure a booking with BuenosAires54.com, the Customer must deposit 100% of the total amount due. In case of non-payment BuenosAires54.com will treat the booking as cancelled by the Customer. Payment must be made with credit card or money transfer to BuenosAires.com paypal account.

3. Changes & Cancellation by the Customer

Any changes to the original booking must be confirmed by the person who made the booking (via email or form). Any costs or charges, which we incur or which are incurred or levied by our suppliers as a result of the amendment, will be charged to the Customer. Although every reasonable effort will be made to accommodate changes and additional requests, their availability cannot be guaranteed.

The Customer may cancel the booking at any time provided that the cancellation is communicated to BuenosAires54.com in writing. Cancellation charges will be applied as shown below calculated from the day written notification is received by BuenosAires54.com. In addition to the charges shown below airlines may impose 100% cancellation charges.

Cancelations made by the customer within the 60 days after the payment will be refunded into customer’s credit card or PayPal account. If cancelations are required after this 60 days period the refunds will be made via Check (US Based account).

Refund policy on total or partial cancellations:

Cancellations 60 days before the service programmed date: 100% refund
Cancellations 59-30 days before the service programmed date: 90% refund
Cancellations 29-21 days before the service programmed date: 70% refund
Cancellations 20-15 days before the service programmed date: 40% refund
Cancellations 14-9 days before the service programmed date: 25% refund
Cancellations 8 days or less before the service programmed date: 0% refund

No show will be considered by cancellation by the customer with 0% refund

4. Changes and Cancellation by BuenosAires54.com

Although BuenosAires54.com will make its best efforts to operate all tours as advertised, by accepting this contract the Customer accepts that it may prove necessary or advisable to vary or modify a tour itinerary or its contents due to prevailing local conditions. BuenosAires54.com reserves the right at any time to cancel or change any of the facilities, services or prices and to substitute alternative arrangements of comparable monetary value without compensation and accepts no liability for loss of enjoyment as a result of these changes. If a major change is known to us, the Customer will be told at the time of the booking. If a major change becomes necessary after booking BuenosAires54.com will inform the Customers as soon as reasonably possible. When a major change is made the Customer will have the choice of accepting the change of arrangements, purchasing any other available tour or canceling the tour and obtaining a full refund. Provided that the major change is not because of force majeure. Force majeure is war, threat of war, riots, civil strife, industrial dispute, terrorist activities, natural or nuclear disaster, fire or adverse weather conditions, technical or maintenance problems with transport, changes imposed by cancellation or rescheduling of flights by an airline, the alteration of airline or aircraft type, or other similar events beyond the control of BuenosAires54.com. BuenosAires54.com is not liable for any charges in the event of a change -beyond their control- to the departure time or date of a tour, flight or other form of transport.

Cancelations made by BuenosAires54.com within the 60 days after the payment will be refunded into customer’s credit card or PayPal account. If the cancelation is made after this 60 days period the refund will be made via Check (US Based account).

5. Passport, Visa and Vaccinations

It is the responsibility of the Customer to be in possession of a valid passport, visa permits, inoculations and preventive medicines as may be required for the duration of the tour. Information about these matters or related items is given in good faith but without responsibility on the part of BuenosAires54.com.

6. Illness or disability

Anyone suffering from illness or disability or undergoing treatment for any physical or medical condition must declare the true nature of such condition at the time of booking and make arrangements for the provision of any medication or other treatment which may be required during the tour. Failure to make such disclosure will constitute a breach of these booking conditions and result in such persons being excluded from the tour in which case all monies paid will be forfeit.

7. Travel Insurance

BuenosAires54.com does not include such service. Prices published at BuenosAires54.com do not include Travel Insurance.

8. Complaints

If the Customer has a complaint about any of the tour arrangements he/she must bring it to the attention of the tour leader or other representative of BuenosAires54.com at the time so that they may make their best efforts to rectify the situation. It is only by making BuenosAires54.com aware of any problems, that there will be the opportunity to put things right. Failure to complain on the spot will result in the Customer’s ability to claim compensation from BuenosAires54.com being extinguished or at least reduced. Should the problem remain unsolved a complaint must be made in writing to BuenosAires54.com within 30 days after the service is provided.

9. Football Games, Sport events, Shows and Other Events

BuenosAires54.com cannot be held responsible for any type of cancellations, reschedules, Locations assignment / Relocations in the stadium, event starting-ending time changes, due to any cause such as weather conditions, technical problems, security reasons, personal decisions of the event organizer, local authorities or any other reason not reliable to BuenosAires54.com.

For cases when the cancellation of the event is done when the service is already being provided, BuenosAires54.com services will be considered as fully provided, therefore not leading to any type of refund, except for the admission ticket, that the customer will have to keep in order to reuse it according to the organizer policies. If the customer is willing to get transfers and tour guide services again for the rescheduled date, he will have to fully pay again for these services.

For cases when the cancellation/rescheduling of the event is done before the service is provided, if the customer cannot or does not want to attend the event at the new date, the refund policies will be according to the refund policies determined by the event organizer.

10. Our responsibility

BuenosAires54.com accepts responsibility for ensuring that the holiday which the Customer books with them is supplied as described in the final version of the travel program the Customer will receive upon arrival and the services reach a reasonable standard. BuenosAires54.com acts only in the capacity of an agent upon the legal conditions that, while exercising every possible precaution, it is not responsible for injury, sickness, damage, loss, additional expenses, accidental delay, or other irregularities which may be caused either through willful or negligent acts or omissions made by the companies or individuals providing or engaged in transportation, accommodation or other services related to the accomplishment of the tour, or through natural disasters, social upheavals or other causes.

11. Website Terms and Conditions

The factual information contained in this Web Site is obtained from sources believed to be reliable and accurate. BuenosAires54.com makes no guarantee or warranty, express or implied, as to the reliability, accuracy, timeliness or completeness of that information and is not responsible for any errors or omissions therein, whether caused by the source of the information or BuenosAires54.com

You expressly understand and agree that BuenosAires54.com will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, data or other intangible losses (even if BuenosAires54.com has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Web Site; (ii) unauthorized access to or alteration of your transmissions or data; or (iii) any other matter relating to the Web Site.

You may, through hypertext or other computer links, gain access to third parties sites on the World Wide Web, which are not related to or maintained by BuenosAires54.com Links to third party sites do not imply partnerships, relationships or affiliations with such third parties and BuenosAires54.com takes no responsibility for the content therein, regardless of whether the link is provided by BuenosAires54.com or a third party.

BuenosAires54.com reserves the right to amend the information, services, and/or content of this Web Site at any time without prior notice.

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